Privacy Policy

Who we are

Our website address is : https//www.masacctv.com

Masa CCTV IT Solutions respects and protects the privacy of its clients, partners, and website visitors. This policy outlines how personal and business information is collected, used, and safeguarded.

Information Collection

We may collect names, contact details, email addresses, company information, and service-related data when clients inquire, engage services, or communicate with us.

Use of Information

Collected information is used strictly for service delivery, technical support, communication, billing, and improving our services. We do not sell, rent, or share personal data with third parties for marketing purposes.

Data Protection

We implement appropriate technical and administrative measures to protect information against unauthorized access, loss, or misuse.

CCTV & Security Data

All data captured by CCTV and security systems installed by us remains the sole property and responsibility of the client. Access is only provided with client authorization.

Policy Updates

This policy may be updated periodically. Continued use of our services indicates acceptance of any changes.

Terms & Conditions Services

Masa CCTV IT Solutions provides security and IT services including CCTV installation, biometric systems, intercom solutions, IT hardware, networking, automation, AMC, and support services.

Pricing & Payments

All pricing is agreed upon prior to service delivery. Payments must be made as per the terms mentioned in the quotation or invoice.

Installation & Support

Installation timelines are estimated and may vary based on site conditions. AMC and support services are governed by the agreed service contract.

Warranty

Product warranties are provided as per the manufacturer’s terms. Service warranties are limited to the scope mentioned in the agreement.

Client Responsibilities

Clients must provide safe access to the site, proper power supply, and network connectivity for system operation.

Limitation of Liability

Masa CCTV IT Solutions shall not be held liable for indirect losses, data misuse, or system misuse beyond the agreed scope of services.

Governing Law

These terms are governed by applicable laws of India.

Questions

In case if you have any questions, please contact us on masaenterprises35@gmail.com